Cosmetic Illusions will accept returns within 10 days of ship date received and if the following conditions below are met. If conditions are not met, Cosmetic Illusions  reserves the right to refuse the return item or charge a restocking fee up to 15%. 

• To be eligible item must be in new condition, unused, tamper seal cannot be broken, and returned with its original packaging and accessories.
• No Returns / exchanges:  Pigment, needles, machines, or personal protective equipment etc.
• Buyers are responsible for the shipping costs of return. (There are no refunds / credit on shipping costs.) 
• Refunds will be in a form of store credit in e-gift card. Store credit can be used immediately and never expires. Credit will not be given for the original shipping price.
• If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance.
• To see if you’re eligible for a return – please email us at: returnscosmeticillusions@yahoo.com  with your Full Name, Order Number and photos of the product.

• Customer is responsible for additional charges that may occur due to package interception for address changes. It is the responsibility of the customer to confirm the billing and shipping information after placing an order.
• Customer is responsible for additional charges in case(s) of missed delivery, re-delivery and refused packages.
• Returned packages will require additional shipping charges for reshipping the order and customers must verify the correct address.

Cosmetic Illusions is not responsible for any customs, duties, and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customers.

Once your return is received and inspected, we will notify you by the email that we have received your returned item. We will also notify you on the approval or rejection of your refund.

• If you are approved, you will receive your refund in a form of store credit only.Store credit can be used immediately and never expires.
• If your return is rejected you are responsible for payment of shipping for the items to be returned to you.
• Shipping is non-refundable.

Due to our commitment to process orders quickly orders can be cancelled if the item has not been shipped. Once packaged a 15% restocking fee will apply to cover our packaging and labor costs. 

The only exception to this is for products that are backordered. A backorder maybe be cancelled anytime prior to shipping.

Cosmetic Illusions will accept returns within 10 days of purchase date, subject to the following conditions below.

• To be eligible for a return, your item must be in new condition, unused, and returned with its original packaging and accessories.
• Must be done with 10 days within the purchase date.
• Buyers are responsible for the shipping costs of return. ( no refunds on shipping) 
• If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
• HOW TO RETURN or see if you’re a eligible for a return. Please email us at: returnscosmeticillusions@yahoo.com 
• Provide your Full Name and your Order Number (This is located in your email confirmation of your order) No Refunds/ Returns/ Exchange on the following items

  
  All Sale Items are FINAL SALE

  Claims for missing items/ damage items must be with 3 business days of receiving your package.

  • Gift cards / IA Protection Plan
  • Numbing Creams
  • Broken Tampered Seals
  • Permanent Makeup Pigments
  • Needle Cartridges
  • Sale Items

  Exchanges (if applicable) 
  If you need to exchange it for the same item, send us an email  please include photos if necessary.

  Cosmetic Illusions is not responsible for lost or stolen packages. We recommend customers who are purchasing over $100 to purchase insurance

  Customs, Duties & Taxes

  Cosmetic Illusions is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibilities of the customers.

  There are certain situations where only partial refunds are granted in a form of store credit (if applicable)
  Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  Any item that is returned more than 30 days after delivery

  Refunds (if applicable)

  Once your return is received and inspected, we will send you an email to notify you that we have receive.